Queering Twitter: A UX Thesis

Exploring design principles for LGBTQ+ individuals within speech & harassment specifically on Twitter.
Initial Design Idea

For my undergraduate UX thesis, I took it up upon myself to examine how to personally be a better LGBTQ+ advocate and look at ways UX practices can be implemented to better support and uplift those that identify as queer

and person of color.

 

This was a student project.

Upon my inquiries between the relations of queerness and design principles, I have found that social media platforms are largely still not effective enough in providing safe spaces for individuals on the queer spectrum. I decided to focus my research in looking at ways users exchange words and language with each other on Twitter and how language algorithms can be better utilized to keep Twitter users safe. 

 

This project required a strict understanding for designing

around complex information architecture and the ways language can transform our individual experiences with techfrom either a supportive role like community finding to a political battlefield with opposing and potentially harmful views & speech

Mute Multiple Words Simultaneously

Rather simply muting one word per entry, users would be able to mute a wide variety of related suggestions– ranging from similar words, phrases, & emoji's. With this word cloud of suggestions, this will mitigate any user frustrations with having to enter multiple words that mean the same thing, ex: "cats", "cat", etc.

Granular Controls On User Feed

Allowing users to dictate how much of a muted word gets filtered through their Twitter feed acts like another safe guard for how much information the user personally deems safe to enter their bubble.

Great Organization For Quicker Searches

The new main Muted Words page is defined either alphabetically or by how much a muted word gets

removed from the user's feed. This effectively allows the user to see how much a word gets muted from their feed.